Privacy Policy

Protecting your privacy and personal information is of utmost importance to Spexa. We only access your user account with your permission, and only when we need to assist you. We want you to use Spexa services with peace of mind; this text has been prepared for this purpose to show you how we collect and use your information. Identity verification and access: When you register with Spexa, we directly ask for your name, last name, email address, and mobile phone number. If you register through your Google account, we also receive your user ID and profile picture. The reason for this is to personalize your user account and send invoices, news, and other important information to you. We may also automatically combine the information we collect from you with each other. We never sell your personal information to any other company, organization, or entity, nor do we disclose it for money or any other valuable offer to third parties. Cookies: Like many other websites, Spexa uses cookies, web beacons, and other similar technologies. With these technologies, depending on the settings you have enabled or disabled, we receive and store certain types of information when you interact with Spexa software through your computer or mobile device. Using these technologies helps us personalize your user experience, improve it, and provide you with more targeted special offers. Some of the information we collect is as follows: Every time you visit our website, we collect information that your browser sends to us anonymously. This information may include your IP address, your browser version, the list of our web pages you visited, the time and date of your visit, the time you spent on those pages, and other statistical information. We use this anonymous data to improve our service performance and cannot trace your personal identity from it. We do not sell or share this data with any organization under any circumstances. Depending on your access method to our services and the settings you have enabled or disabled, we may use cookies or similar technologies. For example, we may use cookies to prevent the need for you to log in again. Some of our cookies are related to your user account (including your personal information, such as the email address you provided us), while others are not. Depending on the settings you have enabled or disabled, we may use other third-party services such as Google Analytics to collect specific statistical information about how visitors interact with spexa. These statistics relate to the performance of our website, including data and information specific to the characteristics and activities of visitors to spexa. You can enable or disable the use of these cookies in their corresponding settings. Support When you send an email to us or contact us via online chat to ask a question or seek help, this conversation will be retained by us for future reference. Additionally, any information voluntarily provided to us by you, such as questionnaires, will be retained by us until it is no longer needed. Use of Information The information we collect about you, including personal information, is used by us in the following areas: Providing Spexa services: We use your information to provide our website services to you. These services include helping with planning, managing your user account, providing support and answering your questions, and other customer-related services. Understanding the quality of our products and services and improving them: We analyze and examine how you use our products, services, and content, or your interest in them. The aim of this is to help improve our products and services and develop new ones. Interaction with you: To ensure the correct functioning of our services, we may send you emails related to our services. These messages are part of our services and cannot be stopped by you. Depending on the settings that you can activate or deactivate, we send emails about new product features and other news and topics related to Spexa. You can stop sending these types of messages at any time. We use your information to answer your questions or comments. We may also contact you to inform you of changes in the services you are using and other important announcements related to services, including changes to privacy policies or security alerts. We use your information to protect the rights and interests of ourselves, our users, and any other person, as well as to enforce the terms and conditions of use of our services and the Spexa privacy policy. We may use your information to manage our business or execute operational activities that we have explained to you when we obtained your consent. Sharing Information We may share information we collect about you, including your personal data, with service providers, agents, or contractors. We use third-party companies, agents, or contractors (service providers) to perform certain tasks on our behalf or assist us in providing services to you. For example, we may use service providers to process financial transactions. We may also use them for services such as monitoring and developing Spexa services, assisting in interactions, infrastructure, information technology services, customer services, collections, and analyzing and examining data accurately. Service providers may have access to your personal or other information to carry out these objectives. They may also collect some types of information on our behalf that we have listed before and requested from you. We commit to ensuring that service providers take appropriate measures to maintain the security of the data that we provide to them and do not allow them to use or disclose your personal data outside the scope of their services. Law Enforcement Spexa does not provide your information to law enforcement unless required by a court order or other legal obligations. We reject any request for access to information from local or international law enforcement without a court order, and if there is no legal prohibition, we will inform you of these requests. The enforcers of the law Spexa does not provide your information to law enforcement, unless required by a court order or other legal obligations. We reject any requests for access to information from local or international law enforcement agencies without a court order, and if legally permissible, we will notify you of such requests Making Changes We may change the contents of the Spexa privacy policy in the future, but we will always keep you informed of these changes via email or by posting a clear message on our website. You will always have access to your information and can change or delete it. If you wish to make a request, cancel your subscription, or delete your account, please email us to According to regulations, we will only maintain and use your account information if it is necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements.